Effective August 1, 2021
Retriever. (“we”, “our”, or “us”) is committed to protecting your privacy.
small amount of data generated by an application or website and saved by your web browser and mobile device. It is used to identify your browser, provide analytics, and remember information about you such as your language preferences or login information.
where Retriever or the owners/founders of Retriever are based, in this case, the Philippines.
refers to the company, organization, or person that signs up to use the Retriever Service to manage the relationships with your consumers or service users.
any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Retriever and use the services.
Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
refers to those individuals who are employed by Retriever or are under contract to perform a service on behalf of one of the parties.
Any information that directly, indirectly, or in connection with other information - including a personal identification number - allows for the identification or identifiability of a natural person.
refers to the service provided by Retriever as described in the relative terms (if available) and on this platform.
Retriever Wallet:Third-party service:
refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
Retriever’s site, which can be accessed via this URL: http://www.retriever.ph/
a person or entity that is registered with Retriever to use the Services.Information we collect
We collect these pieces of information from you when you visit our service, register, place an order, subscribe to our newsletter, respond to a survey or fill out a form:Name / UsernamePhone NumbersEmail AddressesBilling AddressesDebit/credit card numbersAgePasswordWe also collect information from mobile devices for a better user experience, although these features are completely optional.How Do We Use The Information We Collect?
Any of the information we collect from you may be used in one of the following ways:To personalize your experience (your information helps us to better respond to your individual needs)To improve our service (we continually strive to improve our service offering based on the information and feedback we receive from you)To improve our customer service (your information helps us to more effectively respond to your customer service requests and support needs)To process transactionsTo administer a contest, promotion, survey, or other site featureTo send periodic emailsWhen do we use customer information from third parties?
We receive some information from the third party when you contact us. For example, when you submit your email address to us to show interest in becoming our customer, we receive information from a third party that provides automated fraud detection services to us. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.Do we share the information we collect with third parties?
We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.We may engage trusted third parties service providers to perform functions and provide services to us, such as hosting and maintaining our servers and our services, database storage, and management, email management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through our platform.We will likely share your information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and you. We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other “Technographics” such as connection speed, whether you have visited the service in a shared location, and the type of device used to visit the service. They may aggregate information about our advertising and what you see on the service and then provide auditing, research, and reporting for us and our advertisers.We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we in our sole discretion, believe it necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interest to those of a thor party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules, and regulations.
Where and when is information collected from customers and end-users?
We will collect the personal information that you submit to us. We may also receive personal information about you from third parties as described above. How do we use your email address?
By submitting your email address, you agree to receive emails from us. However, you may cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We will only send emails to people who have authorized us to contact them, either directly or through a third party. While we do not send unsolicited commercial emails, by submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook where we display custom advertising to specific people who have opted-in to receive communications from us.
Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy.
Note: if at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.Could my information be transferred to other countries?
We are incorporated in the Philippines. Information collected via our website and application, through direct interactions with you, or from the use of our help services may be transferred from time to time to our offices or personnel, or third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information. Is the information collected through our service secure?
We take precautions to protect the security of your information by utilizing physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems.In addition, people can commit intentional crimes, make mistakes or fail to follow policies.Therefore, while we use reasonable efforts to protect your personal information we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standard used to measure our compliance with that duty. Can I update or correct my information?
To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times. However, it must be stated that it is not technologically possible to remove each and every record of the information you have provided to us from our system. It is necessary for us to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. However, after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonable and technically practicable.
If you are an end-user and wish to update, delete or receive any information we have about you, you may do so by contacting the organization of which you are a customer.Personnel
If you are one of our workers or applicants, we collect information you voluntarily provide to us. We will use the information collected for Human Resources purposes in order to administer benefits to workers and screen applicants.
We keep your information only as long as we need it to provide service to you and fulfill the purpose described in this policy. This is also the case for anyone that we share your information and who carries out services on our behalf.When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. Such security measures are:The use of a secure server.All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to us or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards. Governing Law
The laws of the Philippines, excluding its conflicts of law rules, shall govern this Agreement and your use of our service. Your use of our service may also be subject to other local, state, national or international laws. Your Consent
Links to Other Website
Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their cookies or other methods to collect information about you.
Advertising keeps us and many of the websites and services you use free of charge. We work hard to make sure that ads are safe, unobtrusive, and as relevant as possible.
Cookies for Advertising
In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible. Kid’s Privacy
We may display, include or make available third-party content (including data, information, applications, and other products services) or provide links to third-party websites or services (“Third-Party Services”). You acknowledge and agree that we shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. We do not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services. Third-Party Services and links thereto are provided solely as a convenience to your access and use them entirely at your own risk and subject to such third party’s terms and conditions. Tracking Technologies
Don’t hesitate to contact us if you have any questions.
Via email: email@example.com